Guru IPTV.
Trusted by thousands worldwide.

Last Updated: January 1, 2026  |  Effective Date: January 1, 2026

1. Introduction

Welcome to Guru IPTV ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our streaming services. By using our services, you agree to the practices described in this policy. We are committed to protecting your privacy and handling your data with transparency and care.

2. Information We Collect

Information You Provide Directly: When you contact us via email, WhatsApp, or our contact form, we collect your name, email address, phone number (if applicable), and the content of your messages. When you subscribe to our service, we collect subscription-related information necessary to process and fulfill your order.

Automatically Collected Information: When you visit our website, we may automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, and device identifiers. This information is collected through standard web server logs and analytics technologies.

Cookies and Similar Technologies: Our website uses cookies — small text files placed on your device — to enhance your browsing experience. We use essential cookies (necessary for basic site functionality), analytics cookies (to understand how visitors interact with our site), and preference cookies (to remember your settings). You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

3. How We Use Your Information

We use the information we collect for the following purposes: to provide, maintain, and improve our services; to process and fulfill subscription orders; to respond to customer service inquiries and support requests; to send important service communications and updates; to analyze website usage patterns and improve user experience; to detect and prevent fraudulent activity; and to comply with legal obligations.

4. Analytics

We may use third-party analytics services to help us understand how users interact with our website. These services collect information about your use of our site and report website trends without identifying individual visitors. Analytics data helps us improve site performance, content relevance, and user experience. We do not sell analytics data to third parties.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances: with service providers who assist us in operating our website and providing services (bound by confidentiality obligations); when required by applicable law, court order, or governmental regulation; to protect the rights, property, or safety of Guru IPTV, our users, or others; or in connection with a business merger, acquisition, or sale of assets (with notice provided to users).

6. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including: the right to access information we hold about you; the right to correct inaccurate information; the right to request deletion of your information; the right to restrict processing of your information; and the right to data portability. To exercise any of these rights, contact us at Contact@guruptv.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify users by updating the "Last Updated" date at the top of this policy. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: Contact@guruptv.com | WhatsApp: +44 741 837 5271. We are committed to resolving privacy concerns promptly and transparently.

Last Updated: January 1, 2026  |  Effective Date: January 1, 2026

1. Agreement to Terms

By accessing or using the Guru IPTV website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please discontinue use of our services immediately. These Terms constitute a legally binding agreement between you and Guru IPTV.

2. Description of Service

Guru IPTV provides an internet-based television streaming service offering access to live channels, movies, and television series through IPTV (Internet Protocol Television) technology. The service is provided on a subscription basis with multiple plan options as described on our website. Service availability and channel content may vary and are subject to change.

3. User Responsibilities

As a user of Guru IPTV, you are responsible for: maintaining the confidentiality of your account credentials (username and password); all activity that occurs under your account; ensuring your use of the service complies with all applicable local, national, and international laws and regulations; providing accurate information when contacting customer support; and maintaining adequate hardware and internet connectivity to access the service.

4. Acceptable Use Policy

You agree to use Guru IPTV services only for lawful personal entertainment purposes. You expressly agree NOT to: share your subscription credentials with unauthorized third parties; resell, redistribute, or commercially exploit access to the service; attempt to reverse engineer, hack, or circumvent any technical protection measures; use the service to distribute, transmit, or store unlawful content; engage in any activity that disrupts or interferes with our servers or network infrastructure; or access the service in any jurisdiction where doing so would be illegal.

5. Account Management

Your subscription account is personal and non-transferable. Guru IPTV reserves the right to suspend or terminate accounts found to be in violation of these Terms. Multiple simultaneous connections beyond your subscribed device count may result in service interruption. You are responsible for notifying us promptly if you become aware of unauthorized use of your account credentials.

6. Subscription and Billing

Subscriptions are processed through our WhatsApp communication channel. Payment must be completed before service activation. All subscription fees are clearly stated at the time of purchase. Prices are subject to change with advance notice to existing subscribers. Renewal of subscriptions requires a new payment to be processed through our support channels.

7. Service Availability

While we strive to maintain 99.9% uptime, Guru IPTV does not guarantee uninterrupted service availability. Planned maintenance, server upgrades, or circumstances beyond our control may occasionally affect service availability. We will communicate planned maintenance windows in advance where possible through our support channels.

8. Intellectual Property

All content, design, graphics, and code on the Guru IPTV website are the intellectual property of Guru IPTV or its licensors. You may not copy, reproduce, distribute, or create derivative works from our website content without express written permission. Your subscription grants you a limited, non-exclusive, non-transferable license to access streaming content solely for personal, non-commercial viewing.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Guru IPTV and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits or revenue; loss of data; interruption of service; any damages resulting from your use or inability to use the service; or any third-party content accessed through the service. Our total cumulative liability to you shall not exceed the total amount paid by you to us in the three months preceding the claim.

10. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will meet your specific requirements, that it will be uninterrupted, timely, secure, or error-free, or that any defects in the service will be corrected.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the service shall be resolved through good-faith negotiation before any formal legal proceedings are initiated.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or direct notification. Continued use of the service following changes constitutes acceptance of the updated Terms.

13. Contact

Questions regarding these Terms should be directed to: Email: Contact@guruptv.com | WhatsApp: +44 741 837 5271.

Last Updated: January 1, 2026

1. General Disclaimer

The information provided on the Guru IPTV website is for general informational purposes only. While we make every effort to keep the information accurate and current, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information contained on it.

2. IPTV Legality Disclaimer

Important Notice Regarding Legal Compliance: The legality of IPTV services may vary significantly by country and jurisdiction. Internet Protocol Television (IPTV) technology itself is a legal method of delivering television content over internet connections. However, the legality of specific content streams accessed through IPTV services depends on licensing arrangements, regional copyright laws, and local broadcasting regulations.

Users are solely responsible for ensuring compliance with all applicable local, state, national, and international laws before using any streaming service. We strongly encourage all users to research the legal status of IPTV services in their specific jurisdiction before subscribing. This includes understanding applicable copyright laws, broadcasting regulations, and any relevant local statutes governing digital content consumption.

Guru IPTV makes no representation or warranty regarding the legality of using our service in your specific location. What is permissible in one country or region may be restricted or prohibited in another. This disclaimer is not legal advice, and users with specific legal questions regarding IPTV use in their jurisdiction should consult a qualified legal professional.

3. Service Accuracy Disclaimer

Channel availability, content library, streaming quality, and service features described on this website are subject to change without notice. While we strive to maintain accurate representations of our service offerings, the actual availability of specific channels or content may vary due to licensing changes, technical issues, or other factors beyond our control.

4. No Professional Advice

Nothing on this website constitutes professional legal, financial, or technical advice. All content is provided for informational purposes only. Users should not rely on information found on this website as a substitute for professional advice tailored to their specific circumstances.

5. External Links Disclaimer

Our website may contain links to external websites. These links are provided for convenience and do not constitute an endorsement of the linked sites' content, accuracy, or views. We have no control over the content of external sites and accept no responsibility for their content or privacy practices.

6. Limitation of Liability

In no event shall Guru IPTV be liable for any loss or damage arising from the use of, or inability to use, our services. This includes any direct, indirect, incidental, consequential, or punitive damages. Users access and use our services at their own risk and discretion.

7. Contact

For questions about this disclaimer, contact us at Contact@guruptv.com.

Last Updated: January 1, 2026

1. Our Refund Philosophy

At Guru IPTV, customer satisfaction is our top priority. We stand behind our service quality and are committed to resolving any issues that may affect your streaming experience. This Refund Policy outlines the circumstances under which refunds may be considered and the process for requesting them.

2. Refund Eligibility

Refund requests may be considered under the following circumstances:

• Service Non-Delivery: If your subscription credentials are not delivered within 24 hours of confirmed payment, you are eligible for a full refund.
• Technical Issues: If the service is completely non-functional and our technical support team is unable to resolve the issue within 72 hours of your initial report, you may be eligible for a pro-rated refund or service extension.
• Billing Errors: If you were charged incorrectly due to a billing error on our part, a full refund of the overcharged amount will be processed promptly.
• First-Time Subscribers: New subscribers who experience fundamental service issues within the first 48 hours of activation may be considered for a refund at our discretion, provided they have engaged with our support team in good faith to resolve the issue.

3. Refund Exclusions

Refunds will generally NOT be issued in the following situations:

• Change of mind after service activation and credential delivery.
• Issues caused by the user's internet connection, device hardware, or third-party player application.
• Partial use of a subscription period where the service was functioning correctly.
• Failure to contact our support team before requesting a refund.
• Violations of our Terms of Service that resulted in account suspension.
• Requests made after 7 days from the subscription start date (except in cases of extended service outage).

4. How to Request a Refund

To initiate a refund request, contact our customer service team through: Email: Contact@guruptv.com — Subject line "Refund Request — [Your Name]" | WhatsApp: +44 741 837 5271. Please include your account information, the reason for your refund request, and any relevant details about technical issues you experienced. Our team will acknowledge your request within 24 hours.

5. Processing Times

Once a refund request is approved, processing times vary depending on the original payment method. Refunds are typically processed within 5–10 business days. You will receive confirmation when your refund has been initiated. If you do not receive your refund within the stated timeframe, please contact our support team for a status update.

6. Alternative Resolutions

In many cases, we can resolve issues to your satisfaction without a refund through: service extensions to compensate for downtime, account credits applicable to future subscriptions, technical support to fully resolve the underlying issue, or plan upgrades or modifications. We encourage you to explore these options with our support team before requesting a refund.

7. Contact for Refund Inquiries

All refund-related inquiries should be directed to: Email: Contact@guruptv.com | WhatsApp: +44 741 837 5271. Our customer service team is available 24/7 to assist with refund requests and account-related questions.

Get in Touch with Guru IPTV

Our customer support team is available 24 hours a day, 7 days a week to assist with any questions, technical issues, subscription inquiries, or feedback you may have.

Email Support

Email: Contact@guruptv.com
Best for detailed technical inquiries, account management, and billing questions. We respond to all emails within 24 hours.

WhatsApp Support

Phone / WhatsApp: +44 741 837 5271
For immediate, real-time assistance. Our WhatsApp support line is the fastest way to get help with setup, technical issues, and subscription activation.